Configuration > Log

The Log section contains important details about the client, user and software configuration:

 

Identity

Displays current users Name, Department, Extension number, Direct Dial Number and Email address. Note: Depending on initial setup, not all user information will be displayed

 

Devices

Displays information about connected telephony devices:

 

Customer Feedback

Send data into the software development team to help improve the product evolution

 

Licensing

Displays the licensing detail and included features of both the Telephone system and Reach UC Connector for Mac user profile

  

Logs

Select "Show" to open the application log file location for support escalations and issue resolution: